Insurance Phone Audit Caller
Company: VirtualVocations
Location: Mission Viejo
Posted on: November 16, 2024
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Job Description:
A company is looking for a Nexis Insurance Phone Audit Center
Caller.
Key Responsibilities
Initiate outbound calls and emails to gather required audit
documentation from insured parties
Provide exceptional customer service by responding to inquiries and
resolving issues regarding audit processes
Update customer information and documentation in internal systems
accurately and in a timely manner
Required Qualifications
High school diploma or equivalent; additional training in customer
service or communications preferred
Prior experience in a customer service call center environment
preferred
Prior experience with high-volume customer service calls
Proficiency with computer database systems and software
Central or Eastern time zone preferred; bi-lingual is a plus
Keywords: VirtualVocations, Rialto , Insurance Phone Audit Caller, Accounting, Auditing , Mission Viejo, California
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